Payment & Shipping
Payment
Our checkout system is powered by Magento and allows our customers to securely enjoy a simple and convenient check out experience.
All payments are being processed either directly through PayPal Inc. or if you pay via credit card, your payment will be processed through Braintree, a PayPal Inc. Service.
Their Privacy Policy can be found here: https://www.paypal.com/us/legalhub/privacy-full
Shipping
As the #1 country for all online ordering for Anita products, we make certain that your order will be quickly processed and safely delivered. Orders are processed in 1-2 business days and we offer shipping across the entire United States. Upon placing your order, our customers are provided an estimate of the delivery date based on your destination and shipping method chosen.
| Shipping options | |
|---|---|
| Standard Shipping (2-6 Business Days) | Free |
| UPS Expedited (2-3 Business Days) | $15 |
Green Shipping
In our continued effort to minimize waste and lessen our impact on the environment, we use 100% carbon neutral and 100% recyclable shipping containers.
Free shipping both ways
Anita.com offers Free shipping on all orders placed on our website, with no minimum order sizes or special exceptions. Our customers who utilizes our free shipping feature can expect to receive their order within 2-8 business days depending on day and time of order, as well as shipping address. We do not currently offer any guaranteed delivery days, however all our upgraded shipping options do come with day specific deliveries. All orders are shipped and fulfilled by UPS.
Detailed shipping policies
Shipment deadlines provided by Anita guarantees shipment of your package only and cannot guarantee the definite day of delivery during specified times as stipulated by the UPS service guarantee. The Anita and UPS delivery guarantee does not apply to packages delayed by weather disruption of the transportation network. Guarantee details are in UPS Terms and Conditions of Service published at UPS.com.
- The free shipping offer applies to domestic UPS Mail Innovations shipping only. Our Free shipping option can deliver to Alaska, Hawaii, and Puerto Rico. Please choose this option if your shipping address is in these areas.
- All orders are processed within 24 - 48 hours. Most orders placed before 1:00 pm are shipped that day.
- Processing of shipments from January 1st - 7th can take 4-5 days to process and ship due to annual inventory logistics counting.
- Our daily shipping deadline is 1:00 pm (Eastern Standard Time) for UPS.
- All domestic orders (excluding AK, HI and PR) are shipped UPS.
- AK, HI, and PR orders may take 10 business days or more to be delivered. These orders are only shipped via our Free Shipping Method.
- The day an order is placed is not considered a transit day.
We are not responsible for delays in the shipment of your order if the billing/shipping information is not correct or if you are shipping to an address other than your billing address. We will contact you via email or phone to verify your order within 24 hours.
In order to fulfill your order as quickly as possible please verify that your mailing address is completely accurate. Inaccurate shipping information will cause a delay in your order and may result in correction fees.
Saturday, Sunday and certain holidays are not considered business days. Packages will not be delivered on non-business days or specified days UPS does not operate.
UPS holidays – Nov. 27, Dec. 25 and Jan. 1 – there is no movement of any packages tendered to UPS. Also, Nov. 28, Dec. 24, Dec. 26 and Dec. 31 are transit days for "UPS air and international packages" only.
UPS will not deliver ground or 3 day select packages on the day after Thanksgiving, Day after Christmas, New Years Eve or New Years Day.